"As we celebrate Earth Day today, we want to highlight the work our People do every day across the communities where they live and work to make the world a better place for all," said Gary Kelly, Southwest Airlines' Chairman and Chief Executive Officer. "Southwest has a great Heart, and a great soul, and it's wonderful that it all comes together as a great business."
2018 One Report highlights include:
Performance
- Achieved its 46th consecutive year of profitability
- Served a record 134 million Customers in 2018
- No. 1 Marketing Carrier in Customer Satisfaction per the U.S. Department of Transportation (DOT)1 data
People
- Ranked 8th on FORTUNE Magazine's Most Admired Companies in the World list
- Designated a Best Employer in 2018 by Forbes
- Opened its Wings and LEAD Center, the carrier's world-class operations and training facility
- Employees volunteered nearly 190,000 hours to help causes and organizations that make a positive impact in their communities
Planet
- Improved jet fuel efficiency by 32.8 percent on a revenue ton mile2 basis since 2005
- Saved nearly 13 million gallons of fuel in 2018 through the Company's fuel and flight planning initiatives
- Recycled 3,757 tons of material in 2018, an effort that directly reduces the Company's impact on landfills